Check your plan
Log in to see your account information, available balance and activity. Your employer’s plan determines your allowance and eligibility.
Open the member portalALREADY WITH AYA?
Your benefits.
A little help when you need it.
Access your plan, find claim guidance or get support with your account.
Submit a claim
Use the app or web portal to upload an itemized receipt and any required documents. Track the claim in your account.
Find claim guidanceGet account help
Need help with access, your card or a claim status? Aya’s support team can help you find the next step.
Contact supportFREQUENTLY ASKED QUESTIONS
Your health and
wellness benefits.
What’s a Health Spending Account (HSA)?
A Health Spending Account (HSA) functions like a designated bank account for covering medical, dental, vision expenses and more. Eligible HSA benefits are tax-free for employees federally; Québec provincial tax applies to employer-paid coverage.
See the eligible medical expenses.
What’s a Wellness Spending Account (WSA)?
A Wellness Spending Account (WSA) is a taxable employer-funded benefit designed to support and encourage wellness and healthy living for expenses beyond and including what an HSA can provide.
See Aya’s wellness expense categories and examples.
My employer set me up with an HSA+WSA, how does it work?
Great news! You have all-in-one coverage. You’ll receive a balance for each bucket to use within the specified frameworks. If your employer set up a Flex account for you, you’ll receive a lump sum and can decide how much to allocate to your HSA or WSA bucket at the start of the year!
What if I already have a provider?
No problem! Submit eligible expenses to your primary group benefits plan first, then to your partner’s plan if applicable. Any unpaid portions can then be submitted to Aya’s HSA/WSA for comprehensive coverage.
What happens after I’m onboarded by my employer?
As soon as you’re enrolled, you will receive an invite email! This invite email will provide you access to your portal. Once this is completed successfully, you will receive a welcome email with everything you need to know to get started!
With no card, how is the employee reimbursed?
It’s through EFT. Employees can enter their banking details via the app and they can do it anytime in seconds.
AYA WALKTHROUGH · 4:22
The employee portal
See balances, receipts, claim status and eligible-expense guidance.
Choose play to load the YouTube video here. Watch on YouTube · Read the portal guides
WE’RE HERE TO HELP
Let’s find your next step.
Email Aya for account and claim questions.
support@ayacare.com
Share only what is needed to identify the issue. Use the member portal for receipts, banking details and health information.